Fisker Inc. went bankrupt again in June, however not earlier than promoting over 3,000 Fisker Oceans to prospects who’ve since been marooned by the defunct EV producer. In July, my colleague Ryan instructed you in regards to the 3,000 annoyed Ocean house owners who banded collectively to kind the Fisker Homeowners Affiliation (FOA) to combat for the assets wanted to assist their vehicles within the wake of the corporate’s collapse. Now, the FOA stated on Tuesday that it helped set up a community of 21 authorized Fisker service facilities within the U.S. and three in Canada, with European and extra North American facilities nonetheless coming.
As a startup shaped impartial of any pre-existing carmaker, Fisker had a proprietary diagnostic software program known as a Fisker Aftersales Service Instrument, or FAST, that was obligatory for anybody to have the ability to diagnose points and set up fixes on a Fisker automobile. Previous to this announcement, the shortage of service heart entry to this proprietary software program was inhibiting repairs and leaving house owners lifeless within the water. Now, Ocean house owners from coast to coast have extra service facilities with the instruments essential to service their buggy and even bricked autos. InsideEVs stated,
The FOA now says it was in a position to negotiate with Fisker to facilitate FAST entry for restore outlets. And which will change the sport for annoyed house owners. It was not instantly clear on Wednesday whether or not all the areas listed are taking prospects but, however not less than some say they’re.
Kristina Fisk, the service supervisor at Fisker Jacksonville, instructed InsideEVs on Tuesday that the dealership’s FAST entry went darkish across the time of Fisker’s chapter. Final week, it was in a position to regain entry and begin servicing Oceans once more, thanks partly to efforts by the FOA.
“It has been an enormous, large assist,” she stated. Since saying that it had reopened for service visits, the dealership has gotten calls from not less than 70 Ocean house owners attempting to get in line for software program updates or repairs, Fisk stated.
Regardless of this small win, Ocean house owners are nonetheless left in murky waters. Since Fisker’s chapter, the corporate appears to be like to be headed for liquidation which poses a brand new set of challenges; producer assist will finish quickly. Many house owners are nonetheless left within the deep finish as they await elements availability to deal with a number of open recollects that face their Fiskers. The extra service facilities will make it extra handy for house owners to have their Oceans serviced, together with having recollects addressed, however solely so long as elements can be found. By means of teamwork and advocacy, the FOA made progress, and right here’s hoping they discover a affordable elements sourcing answer as a result of I’d be irate if I used to be of their place.
