Palo Alto, CA — October 2024 — Following its profitable Sequence A funding spherical in August 2024, the place DevRev secured $100.8 million and reached a $1.15 billion valuation, the corporate continues to drive ahead its mission to revolutionize buyer assist and product growth. Led by Khosla Ventures with participation from Mayfield Fund, Param Hansa Values, U First Capital, and several other accelerators, household workplaces, and angel buyers, this funding highlights the rising potential of AI-native enterprise software program.
Fueling this mission is DevRev’s AgentOS platform, which is quickly advancing GenAI adoption in enterprises. By providing seamless 1-click information migration from legacy programs and deploying light-weight AI brokers, DevRev is setting a brand new customary for the way companies combine and profit from AI.
A visionary strategy to developer-customer interplay
DevRev, based in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, goals to rework how companies join builders immediately with clients and income. The corporate was born out of a easy but highly effective realization:
“As we speak, each firm is a software program firm, but we isolate builders from clients and income…Our mission is to interrupt down these limitations and empower builders to create customer-conscious merchandise and companies.” — Dheeraj Pandey, CEO of DevRev
DevRev’s information graph powers its AgentOS, delivering AI-native options that streamline customer support, product administration, and software program engineering. The platform is already trusted by clients throughout all main geographies, numerous industries, and quite a few firm sizes, together with most of the international main gamers throughout AI, SaaS, and monetary providers.
By analyzing structured and unstructured information — from buyer conversations to session analytics – the platform’s distinctive strategy permits builders to attach their code on to manufacturing points and buyer interactions. From there, DevRev’s AI-driven brokers are in a position to automate enterprise workflows to cut back handbook effort, improve operational effectivity, and speed up response instances.
“We now have invested closely within the generative AI sector. We’ve observed that to completely harness the potential of AI, the underlying information and information infrastructure have to be reimagined and rebuilt. DevRev is on the forefront of enabling AI adoption in enterprises, due to its modern product structure. Moreover, DevRev is pioneering a brand new imaginative and prescient for organizational construction by breaking down inner silos, fostering higher collaboration and effectivity throughout the corporate.” — Dr. Ekta Dang, CEO of U First Capital
AI brokers on information graphs
Organizations at this time undergo from expertise complexity that siloes round departments and their respective apps, information, and workflows, which ends up in poor buyer experiences, delays in product growth, and infrequently constructing the flawed software program.
DevRev believes that this complexity could be meaningfully resolved by AI-on-Information Graphs, which mixes the rising energy of GenAI and a corporation’s personal programs mapped into Information Graphs. Whereas AI is proving to be highly effective, organizations are realizing that with out Information Graphs, they both find yourself with AI copilots on single apps or AI copilots on huge information lakes with little-to-no context or definition.
The answer begins by creating a corporation’s Information Graph by ingesting information from 2-way actual time integrations with a corporation’s CRM, assist, and engineering functions, together with the underlying code repositories. By doing so, the Information Graph understands the product (software program), the shoppers (customers), the folks (staff), and the workflows concerned, together with distinctive components to the group, akin to safety and customizations. As soon as mapped, clients and staff can run queries by way of AI Brokers to not solely return extra correct search outcomes, but additionally energy programs of motion rapidly throughout the group. That is the productiveness promise GenAI holds, which is barely enabled by the contextual mapping that Information Graphs offers.
With DevRev’s Information Graph platform and information from main system of report functions which can be ingested real-time into DevRev, DevRev creates an interdependent community of buyer, person, product, worker, work and utilization information.
Put merely, DevRev includes each the front-end functions and the back-end Information Graphs to investigate, contextualize, and act on enterprise information, enabling organizations to:
- Achieve Deep Organizational Insights: spot rising traits and linkages throughout clients, merchandise, and staff to raised inform strategic planning
- Improve Focus: join the dots between product / engineering roadmaps and buyer impression to raised prioritize and allocate sources
- Enhance Operational Effectivity: streamline operations by figuring out bottlenecks, eliminating redundancies, and automating workflows throughout the group
- Improve Buyer Expertise: achieve a complete understanding of buyer interactions and suggestions, resulting in extra customized and efficient service
About DevRev
DevRev’s mission is to assist construct the world’s most customer-centric firms, embracing the precept that “much less is healthier.” Based in October 2020 by Dheeraj Pandey and Manoj Agarwal, DevRev is headquartered in Palo Alto, California, with workplaces in seven international places. For extra data, go to DevRev’s web site.
About U First Capital
Led by two technical PhDs primarily based in Silicon Valley for over twenty years, U First Capital’s focus is to spend money on stellar founders. The agency has invested in over twenty 5 category-leading firms like Anthropic, Cohere AI, Rubrik, Worldcoin, Pensando, Palantir, Uniphore, and Nile. For extra data, go to U First Capital’s web site.
